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Nor Cal Medical Billing

Nor Cal Medical BillingNor Cal Medical BillingNor Cal Medical Billing

SPECIALIZING IN BEHAVIORAL HEALTH

SPECIALIZING IN BEHAVIORAL HEALTHSPECIALIZING IN BEHAVIORAL HEALTH

 

Why should I choose Nor Cal Medical Billing?

We're experienced and we provide services specific to mental health providers.  Our fees ARE the lowest in the industry compared to the services we offer.  Plus we will never call in sick, never have any payroll taxes, and you don't have to pay for employee benefits.  We guarantee you will have more time to devote to patient care.

What type of provider do I have to be to use your service?

Currently we provide billing services to Psychologists, Psychiatrists, MFT's,  & LCSW's. 

How do I get started with you?

Just contact us and we will arrange to further explain our services to you.  We will be with you every step of the transitioning process.

How much does your service cost?

First of all, we only charge you for the claims we get paid or applied to the patients deductible.  We charge $4.25 for each date of service that is paid or applied to the patients deductible.


I'm not located in California, can I still use your services?

Absolutely, we are a nationwide mental health billing center.  All communication can be completed via fax, phone, and/or email. 

Do I have to sign a contract?

No.  We are so sure you will be thrilled with our service that we don't need to bind you to a year or longer contract.  The only form we have is an associate agreement that is basically a confidentiality agreement between our billing center and your practice.

What should I do when a new patient calls me?

First, set up an appointment, then have the patient call us.  When the patient calls us we will gather all necessary information so we can call the insurance company and verify benefits.   

How will I know if my new patients are authorized to see me?

As soon as we verify benefits and start an authorization, if necessary, we will fax this information to you.  It will include the copay and/or deductible amount so you know what to collect at the first session.    

Will the insurance payment be sent to my office or yours?

Payment will still go to you, nothing changes.

How will I get my billing information to you?

We have a 'roster' form that you complete and fax to us every Friday.  This form simply has patient name, CPT code, and diagnosis (if changed from the week before).   Because your patients are calling our office prior to their first appointment, we already have the patient information in our system.

How will I get my EOB's (insurance payments) to you?

Just fax or email them to us.  Most providers are now having us get the payment detail via Electronic Remittance Advice and we send the detail to you.  We can explain in more detail when you contact us.

I'm not sure that my practice is HIPAA compliant?

That's okay.  We will make sure you are and act as your HIPAA Compliancy Officer.  We also have HIPAA tools and paperwork that we will customize for you and your practice at no additional cost to you.

I don't even know where my patient accounts stand, how are you going to figure it out?

Don't worry, we can.  Our set-up staff can figure anything out, even if your filing system is a bunch of sticky notes. 

I have old unpaid claims.  Can you take care of these too?

Yes.  We can do this as long as we have all the information needed to resubmit these claims. 

How often will you follow-up on my unpaid claims?

Our collection staff follow-up on all claims over 45 days old.  The main reasons for denial are usually the patient has terminated with the insurance company or there is paperwork that the insurance hasn't received from the patient or provider. Whatever the reason, we will figure it out and do our best to correct and get you paid.

How often will you bill me?

At the beginning of each month you will receive a billing statement from us.  It will include an itemized list of payments you received from the insurance companies so you can see what you are being charged for.



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