SPECIALIZING IN BEHAVIORAL HEALTHSPECIALIZING IN BEHAVIORAL HEALTH
A new patient calls your office to set up an appointment. Go ahead and make the appointment and have the patient call our office to set-up insurance billing information.
Once the patient contacts us we will verify the insurance and start an authorization if necessary, then fax/email the ‘Benefits Verification Form’ to your office. This form will provide you with a detail description of the patient's benefits including copay and deductible amounts.
Every Friday, you (the Provider) will generate and fax us your ‘Weekly Roster’s for that week. This is simply a form that has the patient's you treated for the week along with CPT codes & diagnosis.
Every Monday thru Wednesday, the ‘Weekly Rosters’ received from the previous Friday are entered and claims are processed every two weeks.
You (the Provider) fax us EOB’s, new authorizations, and any other mail received that relates in any way to billing or receivables for your practice. We suggest you do this on a daily basis.
Any denied EOB we receive will be followed-up on and the appropriate action will be taken to get you paid.
We perform other miscellaneous tasks every week as they relate to the specific billing needs of our clients.
We run a receivables report and follow-up on all claim 45+ days and older.